The Chamber Orchestra of Europe is committed to the highest standard and quality of information and every attempt has been made to present up-to-date, accurate information. However, the Chamber Orchestra of Europe gives no warranty as to the accuracy of the information on this website and accepts no liability for any loss, damage or inconvenience caused as a result of reliance on such information. Although the Chamber Orchestra of Europe takes all reasonable measures to ensure that the information provided to it from third parties is accurate and not defamatory or offensive, it cannot control the content or take responsibility for pages maintained by external providers or linked pages.

General
In accessing information from this website the User agrees to be bound by these Terms and Conditions of Use as set out below. This website contains proprietary notices and copyright information, the terms of which the User agrees to observe and follow.

Use of this site constitutes your acceptance of these terms and conditions which takes effect on the date on which you first use the site. The Chamber Orchestra of Europe reserves the right to add to or change these terms and conditions at any time by posting changes on-line and it is your responsibility to refer to and comply with these terms on accessing the site. Your continued use of this site after changes are posted constitutes your acceptance of these terms and conditions as modified. Use of this site also constitutes your acceptance of the Chamber Orchestra of Europe’s data protection statement which you should read before you use this site.

In accessing the Chamber Orchestra of Europe’s website the User agrees to access the contents solely for their own personal, non-commercial use. They are not permitted to copy, download, store in any medium (including any other website), distribute, transmit, broadcast, show in public, adapt or change in any way any part of the Chamber Orchestra of Europe’s website for any other purpose without the prior written permission of Chamber Orchestra of Europe or in accordance with the Copyright, Designs and Patents Act 1988 or other applicable law.

Security
This site may be used only for lawful purposes and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of the site by, any third party.

The User assumes full responsibility for the protection of his computer system including computer hardware software and stored data on his computer system including hardware software and stored data of third parties who may access or be otherwise connected to the User’s computer system. The User will assume the responsibility of ensuring that programmes or other data downloaded or otherwise received from this website are free from viruses, worms, Trojan horses or other items of a destructive nature.

In accordance with the requirements of the Data Protection Act 1998, the Chamber Orchestra of Europe will, within reason, ensure the security of any information supplied to it, and prevent unreasonable access from unauthorised third-party or outside companies.

Links to the Chamber Orchestra of Europe’s site are welcome, provided they link to the Chamber Orchestra of Europe website’s home page. The Chamber Orchestra of Europe disclaims all liability for any legal or other consequences (including for infringement of third party rights) of links made to the Chamber Orchestra of Europe’s website.

The Chamber Orchestra of Europe makes no representations as to the security, quality or propriety of any website which may be accessed through this website and accepts no liability for the content, or for any loss or damage caused or alleged to have been caused by the use of or reliance on information contained therein. Websites accessed through this website are independent websites over which the Chamber Orchestra of Europe does not exercise any control, whether financial, editorial or of any other kind, and are not in any way endorsed by the Chamber Orchestra of Europe unless stated to the contrary.

Errors
Information contained in this website may contain technical inaccuracies or typographical mistakes. Information may be changed or updated without notice and any queries relating to the information including queries as to its currency and accuracy should be addressed to the management team.

Warranty and Liability
All information made available from within this website is provided „as is“ for information purposes only and without warranty of any kind either express or implied including but not limited to any warranties as to non-infringement of rights merchantability or fitness for a particular purpose.

Logos and images
The Chamber Orchestra of Europe and its associated logos are trademarks of the Chamber Orchestra of Europe. Consent must be obtained from the Chamber Orchestra of Europe prior to any usage, including use on printed materials and the internet, except where use is explicitly permitted in the text.

The photographs used on this site are the copyright of the photographer listed with the photograph or of the Chamber Orchestra of Europe if no photographer is listed. If you wish to reproduce any images on this site you must obtain permission from the Chamber Orchestra of Europe or the relevant photographer.

Acknowledgements
The Chamber Orchestra of Europe receives generous support from The Gatsby Charitable Foundation and gratefully acknowledges its continued support and encouragement.

These terms and conditions are governed by and will be interpreted in accordance with English law and any disputes relating to these terms and conditions will be exclusively subject to the jurisdiction of the courts of England and Wales. The various provisions of these terms and conditions are severable and if any provision is held to be invalid or unenforceable by any court of competent jurisdiction then such invalidity or unenforceability shall not affect the remaining provisions. If these terms and conditions are not accepted in full, use of this site must be terminated immediately.

Chamber Orchestra of Europe’s Privacy Policy and Statement of Good Practice

We have created this statement to demonstrate our firm commitment to respecting your privacy and safeguarding your data. We collect data in order to provide you with the most efficient and personalised service possible. We do not collect personally identifying information about you unless you choose to provide such information to us.

The personal information we collect, process or use is treated securely and in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications Regulations 2003 and the General Data Protection Regulation 2018.

Whenever you give us personal information you are consenting to its collection and use in accordance with this policy.

The law on data protection sets out six lawful bases for which an organisation may collect and process your personal data. The most relevant lawful bases for Chamber Orchestra of Europe are:

Consent

Active consent :
When you actively give us permission to contact you about certain activities, such as our marketing or fundraising activities, for example, when you signed up to receive email newsletters.

Implied Consent :
When it is reasonable from the context to conclude that the person consents to receiving direct marketing. COE uses implied consent as a lawful basis to contact certain donors with relevant fundraising communications. We will only communicate with donors on this basis if they have donated at least three times in the preceding three year period, and have not objected to receiving such fundraising communication.

Contract:
In certain circumstances, we need your personal data to comply with our contractual obligations to you.

Legitimate interest:
When we process your data in a way which you would reasonably expect us to do when you provided it and which does not materially impact your rights, freedom or interests.

Please note: whichever legal bases is used to process your data, you can alter your preferences or opt-out from receiving communication from us at any time.

When you sign up for our e-newsletters, mailing list or otherwise provide us with your information we will retain your name, contact details and contact preferences.

When you make a donation we will record details of when you made your donation, details of the donation and your Gift Aid status.

You can opt-out of receiving communication from us at any time by:

– By clicking on the unsubscribe button at the bottom of any email or newsletter

– By contacting redbird@coeurope.org

Your personal information might be passed to a third party if they need it to execute the communications we send to you or to process a donation. We do comprehensive checks on these companies before we work with them, and put a contract in place that sets out our expectations and requirements, especially regarding how they manage the personal information they have collected or have access to. Examples of these third parties include our bank (in order to process Direct Debit and other payments).

Except as set out in this policy, we shall not disclose your personal information unless obliged to, or allowed to do so by law, or where we need to in order to run our business (e.g. where other people process information for us). In such circumstances, we ask those people to give us confidentiality or non-disclosure undertakings.

We will not share your information other than as described above without your express consent.

We ensure that there are appropriate technical controls in place to protect your personal details. The personal information that you provide will be held securely and will not be used for any other purpose than as provided for in this policy. We ensure that there are appropriate technical controls in place to protect your personal information; for example, any information which we transfer is encrypted and password protected, and all of our staff receive data protection and security training.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

While we strive to keep your information as safe as we can, the transmission of information via the internet can never be completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We endeavour to keep your personal information accurate and up to date. If you become aware of errors or inaccuracies, please email redbird@coeurope.org. We would really appreciate it if you could let us know if your contact details change.

You have the right to request:

1. Access to the personal data we hold about you, free of charge
2. The correction of your personal data when incorrect, out of date or incomplete.
3. That we stop using your personal data for marketing and/or fundraising (either through specific channels, or all channels).
4. That we stop any processing of your personal data after you withdraw that consent.

You can contact us to exercise these rights at any time as follows:

– To ask for your information please contact The Data Protection Officer, Chamber Orchestra of Europe, North House, 27 Great Peter Street, London SW1P3LN or email redbird@coeurope.org.

– To ask for your information to be amended please contact redbird@coeurope.org.  If we choose not to action your request we will explain to you the reasons for our refusal.

Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.

In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.

You have the right to stop the use of your personal data for direct marketing and/or fundraising activity through all channels, or selected channels. We must always comply with your request.

To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice. If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.

Our privacy policy may change at any time, so you may wish to check it each time you visit our website. Any changes will apply from the time that they are posted to this page. If we make any significant changes in the way we treat your personal information we will make this clear on our website or by contacting you directly.

If you have any questions at all about the ways in which we collect and use your personal information please contact us at redbird@coeurope.org at any time.

If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

You can contact them by calling 0303 123 1113 or go online to www.ico.org.uk/concerns

If you are based outside the UK, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence.

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